Contact Us | Help | Partners

 
 
Home | About Us | Press Releases | Services | Demos | Sign Up
     
Username:  
Password:  
 

 

Free Trial

What is DRM?

Business Scenarios

Advantages of DRM



Services and Technical Support

EZDRM Service lines empower businesses of any size to affordably add Digital Rights Management (DRM) components to their Web site. The complete list of service and support features is listed below.

If you are a content provider or an owner looking to process more than 500,000 licenses per month, please contact our sales team directly. We have specially designed service and support packages to fit your business needs. Please contact us via e-mail (sales@ezdrm.com) for details.

Digital Rights management (DRM) Service Packages

EZDRM Basic:

Monthly Licenses: Up to 5,000 (Additional licenses will be charged at $4 per every 1,000 licenses)
· Post-deliver licenses only
· E-Mail and Web support
Monthly Fee: $19.99

Setup: $49.99

EZDRM Pro:

Monthly Licenses: Up to 10,000 (Additional licenses will be charged at $4 per every 1,000 licenses)
· Custom license acquisition page

· Pre-deliver license type option
· E-mail and Web Support
· Call-back telephone support 9:00 AM to 5:00 PMs EST Monday through Friday (except holidays)
Monthly Fee: $49.99
Setup: $99.99

Key ID return:

This feature gives you access to the KeyId of the media right before the license is issued for a media file. Available for Digital Rights management (DRM) version 10 only.
Monthly Fee: $19.99
Setup Fee: none

Pre-Deliver Licensing:

This feature allows you to pre deliver a license for a media file as shown in the Pre-Deliver Demo.
Only available to Pro users: included in the Pro Account package.
Only available for drm version 7 and up (Windows/IE end users)

Technical Support Packages

Additional Technical Support Packages are available for both EZDRM Pro and EZDRM Basic customers. Please note that Standard Support is only available to EZDRM Basic customers. The fee for Technical Support packages will be added on to your monthly bill.

Standard Support:

· Unlimited e-mail support
· Call-back telephone support, 9:00 AM to 5:00 PM EST, Monday through Friday (except holidays)
Monthly Fee: $19.99

Enhanced Support:

· Unlimited e-mail support
· Toll free telephone support, 5:00AM to 5:00PM EST, seven (7) days a week (except holidays)
· Two (2) hours of integration support
Monthly Fee: $119.99

Premium Support:

· Unlimited e-mail support
· Toll free telephone support, 24 hours per day, seven (7) days a week
· Four (4) hours of integration support
Monthly Fee: $419.99

Custom Development

We can provide custom development to assist you with integration of the DRM technology with your business model.
Price: $99.99 per hour.
An outline of the project and estimated hours needed to complete it are available free of charge.

 

All refunds are guided by our Refund Policy.



Get Windows Media Player and Encoder
EZDRM: Microsoft Windows Media Player and Encoder 9


[NOTE: This site contains links to Microsoft.com which are owned and maintained by Microsoft Inc. The Microsoft Logo and any and all other Microsoft graphics are ©2003 Microsoft Inc. All rights reserved. For more information visit http://www.microsoft.com/windows/windowsmedia/drm.aspx].
StrikeTheSet LLC, All Rights Reserved
Privacy | Terms