EZDRM Service lines empower businesses of any
size to affordably add Digital Rights Management (DRM) components to their Web site. The
complete list of service and support features is listed below.
If you are a content provider
or an owner looking to process more than 500,000 licenses per month,
please contact our sales team directly. We have specially designed
service and support packages to fit your business needs. Please
contact us via e-mail (sales@ezdrm.com)
for details.
Digital Rights management (DRM) Service Packages
EZDRM Basic:
Monthly Licenses: Up to 5,000 (Additional licenses
will be charged at $4 per every 1,000 licenses)
· Post-deliver licenses only
· E-Mail and Web support
Monthly Fee: $19.99
Setup: $49.99
EZDRM Pro:
Monthly Licenses: Up to 10,000 (Additional licenses
will be charged at $4 per every 1,000 licenses)
· Custom license acquisition page
· Pre-deliver license type option
· E-mail and Web Support
· Call-back telephone support 9:00 AM to 5:00 PMs EST Monday
through Friday (except holidays)
Monthly Fee: $49.99
Setup: $99.99
Key ID return:
This
feature gives you access to the KeyId of the media right before
the license is issued for a media file. Available for Digital Rights management (DRM) version
10 only.
Monthly Fee: $19.99
Setup Fee: none
Pre-Deliver
Licensing:
This feature allows you to pre deliver a license for a media
file as shown in the Pre-Deliver Demo.
Only available to Pro users: included in the Pro Account package.
Only available for drm version 7 and up (Windows/IE end users)
Technical Support Packages
Additional Technical Support Packages are available
for both EZDRM Pro and EZDRM Basic customers. Please note that
Standard Support is only available to EZDRM Basic customers. The
fee for Technical Support packages will be added on to your monthly
bill.
Standard Support:
· Unlimited e-mail support
· Call-back telephone support, 9:00 AM to 5:00 PM EST, Monday
through Friday (except holidays)
Monthly Fee: $19.99
Enhanced Support:
· Unlimited e-mail support
· Toll free telephone support, 5:00AM to 5:00PM EST, seven
(7) days a week (except holidays)
· Two (2) hours of integration support
Monthly Fee: $119.99
Premium Support:
· Unlimited e-mail support
· Toll free telephone support, 24 hours per day, seven
(7) days a week
· Four (4) hours of integration support
Monthly Fee: $419.99
Custom Development
We can provide custom development
to assist you with integration of the DRM technology with your
business model.
Price: $99.99
per hour.
An outline of the project and estimated hours needed to complete
it are available free of charge.
All refunds are guided by our
Refund Policy.